Key Characteristics

1. Modern and consistent user interface (Fiori).
2. Predictive analytics and collaboration features.
3. Fully mobile-enabled (online and offline).
4. Real-time based on SAP‘s HANA Cloud Platform.
5. Prepackaged integration with SAP ERP / CRM.
6. Secure, scalable and future-proof architecture.

SAP Cloud for Customer

1. Tailor-made tools for customer-oriented action.
2. More efficient processes through full integration with your ERP system and Microsoft Outlook.
3. Mobile availability of functions and processes.
4. Greater sales success and improved quality in customer service.
5. Rapid ROI through short implementation times and user-dependent licensing models.
6. Optimized system availability and security through operation in SAP data centers.
7. Around-the-clock operational support by SAP experts.
8. Binding service level agreements (SAP).
9. Worldwide compliance with data privacy standards guaranteed by SAP.

Central Business Configuration

1. Configure best practices through business questions and guidance.
2. Use an engineered setup that makes implementation predictable.
3. Reconfigure when business needs change.